PIPEDA
Privacy policy
In accordance with the Personal Information Protection and Electronic Documents Act.
Data controller
Lendo Service
Email : contact@lendo-service.com
Data collected
We collect the following information when a loan application is submitted: name, email, phone, province, net income, and the characteristics of the requested loan.
For the newsletter, only your email is required.
Purpose of processing
- Analysis of your credit application
- Communication with advisors
- Newsletter delivery (with explicit consent)
Data retention
Your data is retained for 5 years in accordance with Canadian regulatory requirements. Newsletter emails are retained until unsubscription.
Your rights
Under PIPEDA, you have the following rights:
- Access: obtain a copy of your personal data
- Correction: correct inaccurate information
- Deletion: request erasure of your data under certain conditions
To exercise your rights, write to: contact@lendo-service.com
Security
Your data is transmitted via HTTPS and stored in secure environments. We apply security standards compliant with Canada's IT Security Management Framework.
Changes
This policy may be updated. Any substantial change will be announced prominently on the site. Last updated: 13/06/2026.